{"id":3,"date":"2022-08-11T22:56:09","date_gmt":"2022-08-11T22:56:09","guid":{"rendered":"https:\/\/mobitechxpress.net\/?page_id=3"},"modified":"2026-08-04T19:55:01","modified_gmt":"2026-08-04T19:55:01","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mobitechxpress.net\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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CONDITIONS OF USE AND SERVICE AGREEMENT:<\/strong> BY VISITING THIS SITE, REQUESTING DIAGNOSTICS, OR UTILIZING ANY SERVICES PROVIDED BY AVS ELECTRONIC SERVICES, LLC (DBA: MOBITECHXPRESS), YOU (“USER” OR “CUSTOMER”) AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND OUR PRIVACY POLICY, WHICH ARE INCORPORATED HEREIN BY REFERENCE. THESE TERMS APPLY TO ALL VISITORS, CUSTOMERS, AND USERS OF THE SITE AND SERVICES. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL TERMS CONTAINED HEREIN, YOU ARE NOT AUTHORIZED TO USE THE SITE OR SERVICES. CONTINUED ACCESS TO OR USE OF THE SITE AND SERVICES CONSTITUTES EXPLICIT ACCEPTANCE OF THIS AGREEMENT.<\/p><\/div><\/div><\/div>

ACCEPTANCE OF TERMS AND ELIGIBILITY:<\/strong> These Terms and Conditions govern all use of the mobitechxpress.com website (the “Site”) and all repair, diagnostic, and technical support services (the “Services”) provided by AVS Electronic Services, LLC (DBA: Mobitechxpress). The Service is offered subject to unconditional acceptance of all terms, operating rules, and policies published by Mobitechxpress. The Service is available only to individuals who are at least 18 years of age or possess legal parental or guardian consent. Mobitechxpress reserves the right to refuse service or adjust eligibility criteria at its sole discretion.<\/p><\/div><\/div><\/div>

Data Privacy and On-Site Inspection<\/h2><\/div><\/div>

DATA PRIVACY & ON-SITE INSPECTIONS:<\/strong> Mobitechxpress technicians will not intentionally inspect private, personal, or confidential data stored on your device. However, you acknowledge that stored data may be inadvertently visible during hardware testing or diagnostic procedures. Customers are strictly responsible for removing sensitive or confidential data prior to submitting a device for service. For remote, technology consultation, or on-site repair services, technicians may require direct device access to adjust configurations or perform requested tasks. Additionally, technicians may photograph devices before and after service for repair verification and quality control purposes, which may inadvertently capture device screen content or surrounding personal workspace items.<\/p><\/div><\/div><\/div>

Data Loss Disclaimer<\/h2><\/div><\/div>

DATA LOSS AND BACKUP RESPONSIBILITY:<\/strong> Mobitechxpress assumes no liability or responsibility for any loss, corruption, deletion, or alteration of data, software, or operating systems occurring during diagnostic, repair, or maintenance operations. It is the sole responsibility of the customer to perform a complete data backup and to erase, encrypt, or protect all personal and confidential information prior to delivering the device for repair. Mobitechxpress does not provide data backup services unless explicitly contracted in writing, does not treat device data as confidential bailment, and disclaims all liability resulting from hardware failures during service.<\/p><\/div><\/div><\/div>

Data Collection Policy<\/h2><\/div><\/div>

INFORMATION WE COLLECT:<\/strong> When you access the Site or request Services, Mobitechxpress automatically collects server and browser logs (including IP addresses, browser types, and access timestamps) and information voluntarily provided by users. Voluntarily submitted personal information may include name, billing address, shipping address, email address, phone number, payment card details, and hardware identifiers (such as IMEI, ESN, serial numbers, or MAC addresses). Payment information is securely encrypted and processed by accredited PCI-compliant payment gateways.<\/p><\/div><\/div><\/div>

Data Use Practices<\/h2><\/div><\/div>

PURPOSES OF DATA PROCESSING:<\/strong> Collected personal information is processed to authorize credit card transactions, ship customer products, fulfill repair service requests, verify user identity, deliver technical customer support, maintain account security, enforce Site policies, and satisfy legal and regulatory requirements.<\/p><\/div><\/div><\/div>

Third-Party Data Access<\/h2><\/div><\/div>

THIRD-PARTY DATA SHARING LIMITATIONS:<\/strong> AVS Electronic Services, LLC (DBA: Mobitechxpress) does not sell, rent, or trade customer personal information to third parties. Information may be disclosed solely to legal authorities when required by law or to trusted third-party service providers who assist in website operations, payment processing, or order delivery, provided those parties maintain strict confidentiality. Non-personally identifiable visitor data may be utilized for web analytics and optimization.<\/p><\/div><\/div><\/div>

CONSENT TO PRIVACY POLICY:<\/strong> By accessing the Site, requesting diagnostics, or submitting devices for repair, you explicitly consent to the collection, processing, and usage of your information as outlined in this Privacy Policy.<\/p><\/div><\/div><\/div>

Pricing, Estimates, and Shipping Fees<\/h2><\/div><\/div>

PRICING, ESTIMATES, AND SHIPPING FEES:<\/strong> Prices for all repair services, diagnostic procedures, and replacement parts are subject to change without prior notice. Any price quotes, estimates, or diagnostic assessments provided by AVS Electronic Services, LLC (DBA: Mobitechxpress) are non-binding informational estimates only and may vary based on market availability, localized hardware requirements, hidden physical or liquid device damage, or specific service complexities. Mobitechxpress does not guarantee fixed pricing prior to final service intake and reserves the right to adjust pricing as necessary. Customers are fully responsible for all shipping, handling, freight, insurance, and third-party courier fees associated with delivering or returning devices for service.<\/p><\/div><\/div><\/div>

BEST PRICE GUARANTEE POLICY AND ELIGIBILITY:<\/strong> AVS Electronic Services, LLC (DBA: Mobitechxpress) offers a 5% Best Price Guarantee on qualifying items. If you locate an eligible lower price for an identical item, Mobitechxpress will match the verified price and apply an additional 5% discount on the difference. To qualify for price matching, all of the following conditions must be met:<\/p>

  • Authorized U.S. Retailers:<\/strong> The advertised price must originate from an authorized U.S. domestic retailer (in-store or direct online storefront).<\/li>
  • Total Delivered Cost:<\/strong> Price comparisons are evaluated on the total final price, including applicable sales tax, shipping, handling, and delivery fees.<\/li>
  • Exact Match & Condition:<\/strong> The item must be identical in brand, model, specifications, condition (brand new, factory-sealed), and include a full U.S. manufacturer warranty.<\/li>
  • Immediate Availability:<\/strong> The item must be currently in stock and available for immediate purchase, shipment, or installation from the competing retailer.<\/li><\/ul>

    EXCLUSIONS AND NON-ELIGIBLE PROMOTIONS:<\/strong> The Best Price Guarantee does not apply to and explicitly excludes:<\/p>

    • International Sellers:<\/strong> Overseas retailers, non-U.S. websites, or international shipping destinations.<\/li>
    • Special Clearance & Discounts:<\/strong> Liquidation sales, clearance, misprints, commercial bulk quantities, bundled offers, coupons, promo codes, mail-in rebates, or cash-back incentives.<\/li>
    • Third-Party Marketplaces:<\/strong> Listings on third-party marketplace platforms, including but not limited to eBay, Facebook Marketplace, Amazon third-party sellers, or peer-to-peer auction sites.<\/li>
    • Grey-Market Imports:<\/strong> Grey-market goods, non-U.S. regional variants, or products lacking a valid U.S. manufacturer warranty.<\/li><\/ul><\/div><\/div><\/div>

      Intellectual Property and Brand Affiliation<\/h2><\/div><\/div>

      INTELLECTUAL PROPERTY AND TRADEMARK DISCLOSURE:<\/strong> Unless explicitly noted otherwise, all original content, website designs, text, graphics, logos, images, audio clips, digital downloads, data compilations, software, and proprietary media on this Site are the exclusive intellectual property of AVS Electronic Services, LLC (DBA: Mobitechxpress) or its content suppliers and are protected under United States and international copyright, trademark, trade dress, and intellectual property laws (\u00a9 2025\u20132026 AVS Electronic Services, LLC. All rights reserved). Mobitechxpress trademarks, service marks, logos, slogans, and trade dress are proprietary assets of Mobitechxpress and may not be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any manner without the express prior written consent of Mobitechxpress.<\/p>

      INDEPENDENT SERVICE PROVIDER DISCLAIMER:<\/strong> AVS Electronic Services, LLC (DBA: Mobitechxpress) is an independent third-party electronics repair service provider and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Apple Inc., Samsung Electronics Co., Ltd., Google LLC, or any of their subsidiaries or affiliates. All product names, registered trademarks, service marks, brand names, and logos referenced on this Site (including, but not limited to, iPhone, iPad, iPod, Galaxy, and Pixel) are the property of their respective owners. Their use on this Site is strictly for identification, descriptive, and reference purposes only to indicate device repair compatibility and does not imply any sponsorship, endorsement, or authorized service provider relationship.<\/p><\/div><\/div><\/div>

      Repair Authorization, Passcodes, and Liquid Damage<\/h2><\/div><\/div>

      REPAIR AUTHORIZATION AND RELEASE OF LIABILITY:<\/strong> By delivering your electronic device to AVS Electronic Services, LLC (DBA: Mobitechxpress) or authorizing any service, diagnostic, or repair work, you expressly authorize Mobitechxpress technicians to perform repair services on your device. You acknowledge and agree that Mobitechxpress operates as an independent service provider and is not an authorized service center for any original equipment manufacturer (OEM), unless expressly stated otherwise in writing. You acknowledge that repairs performed by third parties may void manufacturer warranties or alter water\/dust resistance ratings. To the maximum extent permitted by applicable law, you agree to release, defend, indemnify, and hold harmless Mobitechxpress, its officers, employees, and technicians from any and all claims, liabilities, losses, or damages to your device or data arising out of or in connection with the performance of repair services, except solely in cases of proven gross negligence or willful misconduct by Mobitechxpress.<\/p>

      PASSCODE AND DEVICE ACCESS REQUIREMENTS:<\/strong> To perform essential quality assurance testing\u2014including post-repair diagnostics of touch responsiveness, display matrix integrity, camera functionality, audio output, proximity sensors, and network connectivity\u2014Mobitechxpress requires device passcode access. You agree to provide correct passcodes or temporary credentials prior to service. If you choose not to provide access credentials, Mobitechxpress will complete the requested hardware repair but disclaims all liability for unverified secondary feature defects or post-repair functionality issues that could not be verified prior to device pickup.<\/p>

      LIQUID AND WATER DAMAGE REPAIR DISCLAIMER:<\/strong> Devices exposed to liquid, moisture, or chemical submersion undergo unpredictable, progressive hardware oxidation and micro-corrosion. You acknowledge and agree that diagnostic testing or micro-soldering repairs on liquid-damaged electronics carry inherent risks, including total board failure, boot-loops, or permanent power loss during service. Mobitechxpress makes no warranty or representation, express or implied, that liquid damage repair procedures will restore full device functionality. All liquid damage repairs are strictly non-warranty service attempts and are excluded from our standard 30-day parts and labor warranty.<\/p><\/div><\/div><\/div>

      NON-OEM COMPONENT NOTIFICATIONS AND DISPLAY DISCLAIMER:<\/strong> On iPhone 11 and newer models, Apple iOS displays an “Important Display Message” or “Important Battery Message” if the operating system detects a non-OEM or non-serialized component replacement. These system alerts appear on your lock screen for up to four (4) days and within the main Settings menu for approximately fifteen (15) days. You acknowledge and agree that these notification pop-ups are a standard feature of iOS, are intended solely to indicate part history, and do not impair or restrict your ability to use the device.<\/p><\/div><\/div><\/div>

      REPAIR ACKNOWLEDGMENT, FUNCTIONALITY ASSUMPTION, AND RESTOCKING TERMS:<\/strong> By authorizing AVS Electronic Services, LLC (DBA: Mobitechxpress) to perform a screen, display assembly, or battery replacement on an iPhone 11 or newer model, you acknowledge and agree to the following terms:<\/p>

      • Performance & Display Variation:<\/strong> You assume full responsibility for potential subtle differences in color temperature, brightness, resolution, touch sensitivity, refresh rate, or battery health percentage reporting when choosing non-OEM or refurbished replacement components compared to original factory parts.<\/li>
      • True Tone & Micro-Code Features:<\/strong> Certain proprietary feature sets (such as True Tone or automatic brightness calibration) may be altered or disabled unless specialized micro-soldering or EEPROM logic transfer services are specifically requested and authorized in writing prior to repair.<\/li>
      • Limitation of Post-Repair Liability:<\/strong> You acknowledge that repairs are undertaken at your direction. To the maximum extent permitted by law, Mobitechxpress shall not be liable for non-repair-related pre-existing conditions, board-level failures, or subsequent software lockouts resulting from Apple operating system updates.<\/li>
      • Reinstallation & Restocking Fee:<\/strong> If you request the removal of a newly installed replacement part and the reinstallation of your original OEM part after service completion, you agree to pay a 25% restocking and labor fee calculated from the total invoice repair cost, in addition to any non-refundable diagnostic fees.<\/li><\/ul><\/div><\/div><\/div>

        Manufacturer Warranty Disclaimer<\/h2><\/div><\/div>

        MANUFACTURER WARRANTY DISCLAIMER AND MOBITECHXPRESS LIMITED WARRANTY:<\/strong> You expressly acknowledge and agree that repairs, alterations, or diagnostic procedures performed by AVS Electronic Services, LLC (DBA: Mobitechxpress)\u2014an independent, third-party service provider\u2014may void original equipment manufacturer (OEM) warranties, extended service plans, or water\/dust resistance ratings, particularly on Apple iOS devices and other modern consumer electronics. Mobitechxpress assumes no responsibility or liability for any voided manufacturer warranties or cancelled service agreements resulting from repairs performed at your request. In lieu of OEM warranties, Mobitechxpress provides its own limited warranty covering specific replacement parts and repair labor, subject to our explicit warranty terms, exclusions, and limitations.<\/p><\/div><\/div><\/div>

        Limited Warranty Terms and Exclusions<\/h2><\/div><\/div>

        MOBITECHXPRESS LIMITED REPAIR AND PARTS WARRANTY:<\/strong> AVS Electronic Services, LLC (DBA: Mobitechxpress) provides a thirty (30) day limited warranty on replacement parts and repair labor, effective from the date of completed service or device pickup. If a replacement part installed by Mobitechxpress fails or proves defective during this 30-day warranty period, Mobitechxpress will, at its sole discretion, repair or replace the defective component at no additional charge for parts or labor.<\/p>

        WARRANTY EXCLUSIONS AND VOIDABILITY:<\/strong> This limited warranty applies strictly to the specific parts replaced and services rendered during the original repair ticket. The warranty shall be rendered completely null and void under any of the following conditions:<\/p>

        • Physical or Accidental Damage:<\/strong> Subsequent drops, impacts, pressure marks, cracked screens, bent frames, or physical mishandling occurring after repair completion.<\/li>
        • Liquid & Environmental Exposure:<\/strong> Any evidence of liquid ingress, moisture exposure, corrosion, heat damage, or environmental contamination.<\/li>
        • Misuse & Modification:<\/strong> Misuse, improper charging\/voltage use, unauthorized software modifications (e.g., jailbreaking or rooting), or hardware alterations.<\/li>
        • Third-Party Tampering:<\/strong> Any evidence that the device or installed parts were opened, serviced, inspected, or tampered with by any party other than Mobitechxpress after service completion.<\/li><\/ul><\/div><\/div><\/div>

          Legal Governance, Abandonment, and Termination<\/h2><\/div><\/div>

          UNCLAIMED PROPERTY, DEVICE ABANDONMENT, AND DATA LOSS:<\/strong> Mobitechxpress will notify you via the contact information provided on your service ticket (phone, SMS, or email) when your device repair is completed or diagnosed. It is your sole responsibility to ensure your contact details remain accurate. If you fail to pick up your device, pay outstanding balances, or arrange for return delivery within thirty (30) days following initial notification, a daily storage fee may accrue. If a device remains unclaimed for sixty (60) calendar days after service completion notification (or such longer period as required by applicable Texas law), the device shall be deemed strictly abandoned (“Abandoned Device”). Upon abandonment, you expressly forfeit all title, ownership, property rights, and stored data in the device to AVS Electronic Services, LLC (DBA: Mobitechxpress). You acknowledge and agree that Mobitechxpress accepts no liability for permanent data loss, data destruction, or unauthorized third-party access resulting from the sanitization, factory resetting, recycling, component harvesting, or resale of an Abandoned Device under Texas business and personal property statutes.<\/p>

          GOVERNING LAW, MANDATORY ARBITRATION, AND TEXAS VENUE:<\/strong> These Terms and Conditions, and any disputes, claims, or controversies arising out of or relating to your use of the Site or Services provided by AVS Electronic Services, LLC (DBA: Mobitechxpress), shall be governed by and construed in accordance with the laws of the State of Texas, without giving effect to any principles of conflicts of law. You explicitly agree that any legal dispute, claim, or controversy that cannot be resolved informally shall be settled exclusively through binding individual arbitration administered in Harris County, Texas, rather than in court. YOU AND MOBITECHXPRESS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.<\/p>

          SEVERABILITY AND ENTIRE AGREEMENT:<\/strong> These Terms and Conditions, together with our Privacy Policy and official intake service tickets, constitute the entire agreement between you and AVS Electronic Services, LLC (DBA: Mobitechxpress) regarding the subject matter herein and supersede all prior or contemporaneous oral or written communications, agreements, or representations. If any provision or portion of these Terms is held to be invalid, illegal, or unenforceable under applicable Texas or federal law by a court or tribunal of competent jurisdiction, such invalidity or unenforceability shall not affect the remaining provisions, which shall remain in full force and effect.<\/p>

          TERMINATION AND SURVIVAL OF TERMS:<\/strong> These Terms and Conditions remain effective until terminated by either you or AVS Electronic Services, LLC (DBA: Mobitechxpress). You may terminate these Terms at any time by formally notifying Mobitechxpress in writing and immediately discontinuing all further access to and use of the Site and Services. Mobitechxpress reserves the right, at its sole discretion, to terminate or suspend your access to the Site or Services, in whole or in part, at any time without prior notice or liability, if you fail to comply with any provision of these Terms or engage in conduct detrimental to the Site or Services. Termination of this agreement shall not relieve or affect any accrued rights, payment obligations, or liabilities incurred prior to the effective date of termination. Provisions of these Terms that by their nature should survive termination shall survive, including without limitation: ownership provisions, warranty disclaimers, indemnity, limitations of liability, mandatory arbitration, and governing law clauses.<\/p>

          MODIFICATIONS AND UPDATES TO TERMS OF SERVICE:<\/strong> AVS Electronic Services, LLC (DBA: Mobitechxpress) reserves the right, at its sole discretion, to modify, update, amend, or replace these Terms and Conditions at any time without prior individual notice. Any changes or updates will become effective immediately upon posting to this Site with a revised “Effective Date” indicated within this document. Your continued use of the Site, diagnostic services, or repair services following the posting of any updated Terms constitutes your express acceptance of and agreement to be bound by such modifications. We encourage you to review these Terms periodically to stay informed of any revisions.<\/p>

          Effective Date:<\/strong> January 5, 2025 (Rev. 1.3)<\/p><\/div><\/div><\/div>

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